Returns and refund policy
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it, It must also be in the original packaging, with all the included parts and documentation.
To complete your return, we require a receipt or proof of purchase, in the form of an order number or an invoice.
There are certain situations where only partial refunds are granted: (if applicable)
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 (seven) business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please double check all your methods of online payment and credit cards. It may take some time before your refund is posted.. If you’ve done this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale and liquidation items sales are final and cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com , you will then receive further instructions on the return.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You will be responsible for paying shipping costs for returns. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be added to your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.